By Elvis Huff on October 14, 2021
5 minute read

I am excited to announce that Wilson Bank & Trust has partnered with the American Bankers Association (ABA) and other banks across the country in the national #BanksNeverAskThat campaign. This is a national campaign designed around the annual October Cybersecurity Awareness month. If you have read my blog for any length of time, you know that I have written about this before but this year is even better!

What is #BanksNeverAskThat?

#BanksNeverAskThat is a preventative fraud and cybercrime stand that consumers and banks are taking to prevent deceptive fraud tactics by criminals when they pretend to be banks and ask for information. The campaign is focused to raise awareness on deceptive practices, often used by criminals, in an attempt to lure pertinent, sensitive information from their victims.

Per the American Bankers Association, and the Federal Trade Commission, customers lost $3.3 Billion to phishing and other fraud in 2020. That is a staggering number. I want you to be prepared and realize that there are cybercriminals out there that want your hard-earned money. These scammers will impersonate us at WBT, to get your money. The top three tactics are:

  1. Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks never ask that.
  2. Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from you bank, but it’s a scam. Banks never ask that.
  3. Phone Call: Would your bank ever call you to verify your account number? No! Banks never ask that. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

If you have not seen these type of scams before, chances are, you probably will. Remain vigilant and on guard. Stay tuned this month for great tips as we unpack the Banks never ask that campaign. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz and more, visit www.BanksNeverAskThat.com. And be sure to share the webpage with your friends and family.

 Wilson Bank and Trust is here for you. Should you need help, please do not hesitate to reach out to us online at wilsonbank.com, our mobile app, or call us at (844) WBT-BANK (844-928-2265).

Have another thought, tip or suggestion? Leave it in the comments below. I would love to hear from you!

Posted by Elvis Huff

Elvis Huff worked as an officer and network administrator for 12 years with the Lebanon Police Department and has also served as an adjunct professor in information systems at Cumberland University. Read More »


  1. Thank you for letting me know about what is going on.


  2. Thanks for the info.


  3. Thanks for your astute care for your customers.


  4. Thanks for all the advice


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